


1647 + SATISFIED CUSTOMERS
frequently asked questions
Yes, within Canada you can track your order. Once your order is shipped, you will receive a tracking number via email. You can use this number to check the status of your delivery on our website or the carrier’s website.
Bij Van Dijk Schoenen staat jouw veiligheid voorop, en we doen er alles aan om je een zorgeloze winkelervaring te bieden. Shop dus met een gerust hart bij ons, wetende dat zowel jouw veiligheid als tevredenheid bij ons in goede handen zijn.
If you need to return or exchange an item, please contact our customer support team. They will guide you through our easy and hassle-free return process. Make sure to have your order number and details ready for a smoother experience.
NOTE: Within Canada we offer a 30-day money back guarantee!
Absolutely! We pride ourselves on offering only high-quality products. Each item undergoes rigorous quality checks to ensure it meets our standards before being made available to you.
To find the right size, refer to our comprehensive size guide available on each product page. The guide includes detailed measurements and tips to help you choose the best fit. If you’re still unsure, our customer support team is here to assist you.
Yes, your payments are secure. We use industry-leading encryption and security measures to protect your personal and payment information during the transaction process.
At Smith Shoes, customer satisfaction comes first. That's why we offer a 30-day return policy! This means you have time to try on and decide on your purchase at your leisure at home. Not completely satisfied? No worries, you can easily return the item within 30 days.
